Privacy Policy

This Privacy Policy explains how catherinemelo.com ("the website," "we," "us") collects and uses information when you visit. It applies to the website only. It is separate from our Notice of Privacy Practices, which describes how we handle protected health information for clients of the practice.

Who we are

This website is operated by Catherine M. Melo, MSW, LCSW, a therapy practice based in Vancouver, Washington. If you have questions about this policy, contact catherine@catherinemelo.com or 503-360-4909.

Information we collect

Information you give us. If you contact us by email, phone or text using the details on this site, we receive whatever information you choose to share, such as your name and contact details. Please do not include sensitive health information in an initial email, as regular email is not a secure channel.

Information collected automatically. When you visit, we use Google Analytics to understand how visitors find and use the site. Google Analytics collects information such as your approximate location, the pages you view, how long you stay, the type of device and browser you use, and the site or search that referred you. This information is collected through cookies and similar technologies. We have configured Google Analytics to anonymize your IP address.

We use this information only to understand website traffic and improve the site. We do not use it to identify individual visitors.

Cookies

Cookies are small files stored on your device. This site uses cookies for website analytics as described above. You can set your browser to refuse cookies or to alert you when a cookie is being set. If you disable cookies, some parts of the site may not function as intended.

How your information is shared

We do not sell your information. Analytics information is processed by Google as our service provider. You can read how Google handles this information at policies.google.com/privacy, and you can opt out of Google Analytics across all websites using Google's browser add-on at tools.google.com/dlpage/gaoptout.

We may disclose information if required by law.

Your choices and rights

Depending on where you live, you may have rights over your personal information, including the right to access, correct or delete it, and to opt out of certain collection. To make a request, contact us at catherine@catherinemelo.com. You can also control cookies through your browser settings and opt out of Google Analytics using the link above.

Third-party links

This site may link to other websites, such as insurance providers or professional resources. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Children's privacy

This website is intended for adults. It is not directed at children, and we do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page, with the effective date above.

Contact

Catherine M. Melo, MSW, LCSW
4001 Main St., Ste. 313, Vancouver, WA 98663
catherine@catherinemelo.com
503-360-4909